Terms and Conditions

Welcome to KUNASAN. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

  1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions, along with our Privacy Policy. If you do not agree with any of these terms, we kindly ask that you refrain from using our website.

  1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict or inhibit their use and enjoyment of the website. Specifically, you agree not to:

  • Post or transmit any unlawful, defamatory, offensive, obscene, or otherwise objectionable content.
  • Use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.
  • Attempt to gain unauthorized access to any restricted area of the website or its related systems or networks.
  1. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of KUNASAN and is protected by international copyright and trademark laws. Unauthorized use of any material on this website is strictly prohibited.

  1. Product Descriptions

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that the product descriptions, images, or other content on our website are complete, accurate, reliable, current, or error-free. If a product offered by KUNASAN is not as described, your sole remedy is to return the product in unused condition according to our Refund and Return Policy.

  1. Pricing and Payments

While we make every effort to ensure our prices are accurate, prices, promotions, and availability are subject to change without notice. We accept all major credit cards, PayPal, and Venmo, and all transactions are securely processed. By placing an order, you represent that the payment information you provide is accurate and that you are authorized to use the payment method.

  1. Shipping and Delivery

We offer shipping to all 50 U.S. states. For more detailed information, please refer to our Shipping Policy. Please note that we are not responsible for any delays caused by shipping carriers. Once your order has been shipped, we will provide you with a tracking number to monitor its progress.

  1. Returns and Refunds

Our Refund and Return Policy allows you to return products within 60 days of receipt. To be eligible for a return, the product must be in like-new condition and include all original parts (controller unit, power supply, controller cable, pad, and original packaging).

To initiate a return, you must first submit an RMA (Return Merchandise Authorization) Form here. Once your return is processed, refunds will be issued to the original payment method.

Please note:

  • Customers are responsible for return shipping costs. A a $17 flat return shipping fee per system (or $23 if originally shipped to Alaska, Florida, or Hawaii), along with a $5 restocking fee per system, will be deducted from your refund.
  • Original shipping charges are non-refundable, even if the return is approved.

For more details, please refer to our full Return and Refund Policy here.

  1. Limitation of Liability

To the fullest extent permitted by law, KUNASAN will not be liable for any damages of any kind arising from your use of this website or the purchase of any products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

  1. Governing Law

These Terms & Conditions and any disputes arising out of or related to your use of the website or purchase of products shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.

  1. Changes to Terms

KUNASAN reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website after any changes have been posted constitutes your acceptance of the revised terms.

  1. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: [email protected]

Last Updated: 05.20.25

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